Privacy Policy
Effective Date: August 20, 2025
Last Updated: August 20, 2025
At CRUD.IT Solutions Inc. (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, avail of our software development services, or subscribe to our software-as-a-service (SaaS) products.
By using our website, services, or software, you consent to the practices described in this Privacy Policy, in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws.
1. Information We Collect
We collect personal and non-personal information to provide better services and improve user experience.
A. Personal Information
This includes any information that can directly identify you, such as:
Full Name
Email Address
Contact Number
Company Name
Billing Address
Payment Details
Government-issued IDs (if required for contractual agreements)
B. Non-Personal Information
This includes information automatically collected when you use our website or services:
Browser type and version
Device information
IP address
Cookies and usage data
Activity logs and system interactions
2. How We Use Your Information
We process your information for the following purposes:
To provide, manage, and deliver software development services and SaaS products
To manage billing, payments, and subscription renewals
To communicate service-related updates, announcements, and promotions
To improve, customize, and enhance user experience
To comply with legal obligations and regulatory requirements
To secure our systems, prevent fraud, and detect unauthorized access
3. Legal Basis for Processing
In compliance with the Data Privacy Act of 2012, we collect and process personal information based on any of the following legal grounds:
With your consent – when you voluntarily provide your information
Contractual necessity – when processing is required to fulfill a signed agreement
Legitimate business interests – to improve our services, protect data, and prevent fraud
Legal obligations – when required by government agencies, courts, or applicable laws
4. Data Sharing and Disclosure
We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your data under these circumstances:
With your consent – when you authorize us to share your information
With service providers – third-party vendors, payment processors, or cloud storage services that help us operate our business
For legal compliance – when required by law, court order, or regulatory authorities
In corporate transactions – in case of mergers, acquisitions, or asset sales
All third-party providers we work with are bound by strict confidentiality and data protection agreements.
5. Data Retention Policy
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, contractual, and regulatory obligations
Resolve disputes and enforce agreements
After retention periods, personal data will be securely deleted or anonymized in compliance with the National Privacy Commission (NPC) guidelines.
6. Data Protection and Security
We implement industry-standard security measures to protect your information, including:
SSL/TLS encryption for data transmission
Secure server infrastructure with firewall and intrusion detection
Restricted database access to authorized personnel only
Regular security audits and vulnerability assessments
However, no method of electronic transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights Under the Data Privacy Act
Under the Data Privacy Act of 2012, you have the following rights:
Right to be informed – know how your data is collected and used
Right to access – request copies of the personal data we hold about you
Right to correct – request corrections to inaccurate or outdated data
Right to object – refuse processing of your data under certain conditions
Right to data portability – request copies of your data in a portable format
Right to withdraw consent – revoke consent to data processing at any time
Right to file a complaint – lodge a complaint with the National Privacy Commission (NPC) if your rights are violated
To exercise these rights, contact us via inquiry@crud-it-solutions.com.
8. Use of Cookies
Our website uses cookies to improve user experience, track performance, and personalize content.
You may disable cookies in your browser, but some website features may not function properly.
By continuing to use our website, you consent to the use of cookies as described in our Terms and Conditions.
9. Third-Party Services and Integrations
Our website and SaaS platforms may integrate with third-party tools such as:
Payment gateways (e.g., PayPal, Stripe, GCash)
Email providers (e.g., SendGrid, Zoho Mail)
Cloud storage and hosting providers (e.g., AWS, Google Cloud)
These third parties may collect and process your data under their respective privacy policies. We strongly recommend reviewing their terms for further information.
10. International Data Transfers
If you access our services from outside the Philippines, your information may be transferred to servers located in other jurisdictions. By using our services, you consent to such data transfers in compliance with the Data Privacy Act and applicable cross-border data protection rules.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect:
Changes in applicable laws
Improvements to our services
Adjustments to our data processing practices
Any updates will be posted on this page with the “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries, you may reach us at:
CRUD.IT Solutions Inc.
📧 Email: inquiry@crud-it-solutions.com
🌐 Website: https://crud-it-solutions.com